What to listen for: "If the frustration has already crept in, that's not the time to reinforce. You've missed your moment. Don't...

What to listen for: “I think by encouraging it [confidence] and allowing it to happen and letting the dog utilize what's fun and what's...

What to listen for: "The doggy daycare worker and the shelter worker who is not being touted as any kind of behaviorist or trainer, are...